Products and Services from easy-VOIP

General Information

easy-VOIP is now part of Power Comms, a VOIP Telephone Service Provider. We operate modern Telephone Exchanges – technically known as “Class 5 Soft Switches” – which provide internet call services using VOIP and SIP to our international base of private and small business customers.

This website contains further detailed information about VOIP and SIP and details of What Equipment – both hardware and software – is necessary or recommended to use easy-VOIP services. 

easy-VOIP for low cost international calling and RCS communication. 21st  Century Technology in Action.

  • Our mission is:

    “To bring to consumers and businesses 21st Century international quality calling and straightforward products, at reasonable prices.”

    Initially the company was formed to meet the growing demands of the UK phonecard (calling card) market. In 1998 we foresaw the importance of the Internet and produced our own web-sites: we pioneered the Calling Account product – or cyber phonecard – or rechargeable virtual phonecard as described by Wikipedia.

    Now the easy-VOIP Calling Account features are extensive, and our international telecom services are available for use by customers all over the world, including specialised locations such as offshore rigs or ships. We are an internet business with partners and customers using our services around the globe.

Meeting Room
Meeting in Session
People with Mobile phones
People Making easy-voip Calls

Our VOIP Products

Our main product is the prepaid VOIP Calling Account, which is supported by the following applications:

  • Browser Web Application (WAM)
  • Smartphone Application
  • Softphone or Desktop Application

We provide a number of short “How To..” Videos on our easy-dial Telecoms Channel to help Customers and Potential Customers

With our WAM Browser App you have secure access to your VOIP Calling Account online so that you can check your call rates and charges, see access or roaming numbers (Euro) view your call-records, register your own phone numbers to your Calling Account and much more.

WHAT ARE THE KEY WAM FEATURES?

  • Making Internet Calls – through the desktop app – for euro Calling Account see “How to” video on Youtube
  • Making Internet Calls euro Calling Account – from your Mobile phone – see “How to.. Instal” and “How to ..Make Internet Calls” 2 more videos on Youtube
  • Call Rates – the current cost per minute in US$ or Euros 
  • Call Records – view your call records
  • Free smartphone app (Euro)  – make internet calls to anywhere – see our How to Locate and Instal” Video and “How to Make Calls” Video for Your Dialler available from Google Playstore (Android phones) and Apple iTunes (iPhones)
  • Transaction History – view credits/debits to your account
  • Registerand Verify your own phone numbers CLI/ANI  – add or change anytime 
  • Change your Calling Account Password

    Secure access to WAM is with the username and personal password assigned to your Calling Account. You may re-set your own password anytime

HOW DO I USE MY WAM?

  • New Calling Account Customers will receive their secure WAM log-in or access details via their “welcome e-mail” from customer services. 
  • euro-based Service where your username ends in *easydialbv please use My WAM
  • If you are an existing customer, and if you need a reminder for your personal access details to WAM, please contact us at admin@easy-dial.com

Because of the move away from traditional telephony in the UK to VOIP services, UK customers will need to have a VOIP provider package connected with their new Broadband services, and they will also need to consider whether International Calls should be a part of that new “package”. This is where easy-VOIP can help! 

We have provided a new FREE UK Broadband Advisory service to guide customers and potential customers in the UK as to what Broadband Services are available in their area. The Report is for UK Homeowners, Homeworkers and Businesses.

The new easybroadband site provides a great deal of information about the UK Broadband market, the types of broadband available, the new sevices on the way including fibre optic and 5G, and a simple explanation of the terminology and technical descriptions in use.

FREE UK Broadband Report

Did you know that all UK fixed telephone line services will soon change to VOIP?
And although local UK calls will normally be available as an unlimited calls package, this is not always the case for International calls.

As a longstanding VOIP service provider. easy-VOIP is well placed to provide international call services in partnership with the new Broadband fixed line services. The Broadband Service used to enable all the new features of easy-VOIP Calling is particularly important, and so we have built a new website dedicated to UK Broadband. 

Low Broadband speeds will adversely affect the quality of any VOIP calls and may well mean that many of the extra services provided with our easy-VOIP service, such as Video Conferencing, may not perform correctly.

Customer Service

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For 25 years, we have prided ourselves on giving great Customer Service – hence our Motto “Best Service, Low Rates”.

In our experience, our customers very much appreciate being able to have a quick response and a quick solution from us to any issue they may have.

So many of the larger companies today have automated “help” systems, with offshore Call Center support, and have no concept of how important a quick response is to a customer.

Apart from low call costs and innovative products, easy-voip has also concentrated on giving outstanding customer service – BEST SERVICE, LOW RATES.

For service faults, our FAQS and Customer Charter or Terms of Use provide more information about the level of support available.

Within Business Hours (GMT 08:00 to 20:00) replies to support queries are normally dealt with within 1-2 hours or immediately with Live Chat

Customer Service is available by:

  1. Completing Our Contact Form
  2. e-mail directly to admin@easy-dial.com
  3. Using the Live Chat service available at the bottom right of each page – if a representative is not available, a message can be left here.

If your telecoms needs do not appear to be catered for on this site, then please let us know – we will find the solution.

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People Communicate with easy-VOIP